Brass Archive support

Show us exactly where the theme needs attention.

Send a reproducible theme question or defect report. A complete request reaches the right context faster and avoids unsafe access requests.

New request

Create a ticket

The form creates a durable ticket and stores any accepted screenshot privately. You receive a reference immediately.

Support request details

Use the permanent .myshopify.com address, not a storefront password.

Do not include passwords, collaborator codes, API keys, payment data, order details, or customer personal data.